Marco's MasterCom Story

Hi, I'm Marco

“I’ve done a lot of trainings in my time, and there is something about this one that sticks.”

As the General Manager of China, our office could benefit from improved communication. Though there were no major problems or crises we were facing at the time I started thinking about MasterCom, my hope was for our teams to improve their ability to communicate and connect, for colleagues to build more trust, and for there to be greater autonomy and creative outputs as a result.

“I’ve done a lot of trainings in my time, and there is something about this one that sticks.”

As the General Manager of China, our office could benefit from improved communication. Though there were no major problems or crises we were facing at the time I started thinking about MasterCom, my hope was for our teams to improve their ability to communicate and connect, for colleagues to build more trust, and for there to be greater autonomy and creative outputs as a result.

Without a question, this was the most time-intensive training I've done.

There were moments when I was kicking myself for agreeing to put our leadership team (and me!) though something with a daily commitment.

But that was also what made it so useful --

Intentional time spent each day on thinking about how I was seeing, approaching, and communicating with my colleagues here and back at HQ in London.

And the Bounce Conversations really allowed me to sharpen my thinking and approach to a number of situations that I am often left to approach on me own.

Adaptable and committed to results

About 3 weeks into the programme, I realised that while all of us were intensively thinking and communicating with MCK about improving our ability to “communicate and collaborate” — I wasn’t sure we were seeing actual results among the leadership team yet.

Why weren’t we talking about it as a team? In our meetings?

Very quickly, we were able to build in a few sessions to encourage additional engagement between us, discussion and exercises during our weekly leadership meeting, and I started to see some of the fruits of our labor in real-time.

Continued benefits

Now, months after the fact, I’m able to see some of the real benefits. The way that the leaders of our office see and talk about the people they manage with more empathy. The new opportunities that have come, based on new approaches to collaboration. Not only do we communicate and collaborate better as a leadership team, I now see improvements with how each manager communicates with their team.

I’ve done a lot of trainings in my time, and there is something about this one that sticks. And though we still have room for improvement, we continue to reap the benefits.

–Marco Frigatti, SVP of Records @ Guinness World Records

Could this be this for you?

MasterCom could be great for you if you are invested in improving the way you communicate with and manage your team. As well as improving how their team communicates and collaborates — both internally and externally.

SO — if you’d like a bit of free support and a taste of what it could be like to work together, here’s the next step…

Click “I’M READY” below to start your communication Tune-Up

I’ll be waiting for you on the other side 🙂

These Things Made Marco's MasterCom Experience

Communication & Collaboration

We opened up new lines of communication and improved collaboration within our team and between teams across our company.

Great Clarity & Better Decisions

We learned a simple, powerful tool that deepened connection and trust between team members, and helped with clarity and better decisions for every day situations in just 20 minutes.

Compound
"Interest"

Beyond the progress we made during the programme, we had conversations specifically about the short/longer-term future.
How would we carry this forward? And we have.

Does Marco’s experience resonate with you?

A 15-minute call today could save you 30 headaches over the next 30 days.


Let’s discuss your thoughts, concerns, questions, and if MasterCom is a good fit for you / your team

Does Marco’s experience resonate with you?

A 15-minute call today could save 30 headaches over the next 30 days.


Let’s discuss your thoughts, concerns, questions, and if MasterCom is a good fit for you / your team

Sign-Up for Your Communication Tune-Up

Please do be sure that your contact information is correct, otherwise, there will be a delay in starting your communication Tune-Up.

Sign-Up for Your Communication Tune-Up

Please do be sure that your contact information is correct, otherwise, there will be a delay in starting your Communication Tune-Up.

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